Service your vacuum cleaner regularly.
All carpets should be cleaned professionally a minimum of every 12-18 months.
Act immediately and blot the area with an absorbent cloth. Never rub the surface as this may cause irreversible damage to the fibre.
Work the stain from the outside in, ensuring that it is not spread.
For semi-solid spills, scoop and lift from the surface with a spoon.
Follow this procedure until the stain is no longer visible on the blotting medium.
If the spill is still visible, seek advice from a carpet cleaner.
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Rearrange the furniture and turn cushions occasionally to ensure even wear of the cushions fillings and fabrics.
Protect furnishings from the sun and strong natural lights as this can cause fading of the fabric.
Take care when wearing clothing such as jeans, waxed jackets, etc. These are known to transfer dye onto your furnishings.
Deal with spillages immediately. Work from the outside inwards and blot the liquid. Never rub it in as this can cause more problems.
Vacuum curtains and upholstery to remove dust and grit that can cause soiling and fibre damage.
Vacuum the carpets at least 2 twice a week, more if you have pets.
Have a walk-in doormat and regularly clean it to help prevent soil from being dragged onto the carpet.
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